We know that sometimes things don’t work out – and that’s okay! You can return your items within 14 days of receiving them, as long as they are unworn, unwashed, and in their original condition.

How does the return process work?

1. Go to our return portal and enter your order number and zip code.
2. Choose your return reason:
3. Print your return label and send your package back.

What does the return cost?

• Germany: €3.95 will be deducted from your refund.
• Other EU countries: €8 will be deducted from your refund.

Why is there a return fee?

Returns not only have an environmental impact but also involve costs for transportation, processing, and restocking. To ensure a sustainable and fair return process, we apply a small fee. This helps cover the costs for:

• Transportation: Sending items back to our warehouse generates additional shipping costs.
• Logistics & Processing: Every return needs to be checked, recorded, and handled by our team.
• Restocking: Returned items must be carefully inspected and prepared for resale.

With this fee, we aim to encourage more mindful shopping while continuing to offer fair prices and high-quality service to our customers. 💛

👉 Please keep your order number and your zip code ready.